Tour Operators, Travel Companies & Visa Consultants
CRM for travel agents: answer every enquiry on WhatsApp
SalesCord is a CRM for travel agents, tour operators and visa consultants. Seasonal Meta and Google enquiries get an owner, an AI helper answers common questions and advances are collected on WhatsApp.
- AI answers package questions
- Traveller details by form
- Advance payments on WhatsApp
New enquiry
ExampleHoneymoon package · Bali, 6 nights
Karan is planning a trip for two in February
Next step
Send payment link · Today, 6:00 PM
Travellers ask many questions before they book. Answer them quickly, and your team can focus on the people ready to pay.
Sound familiar?
Where good enquiries slip away.
The same few gaps cost businesses in this industry sales every week.
- 01
Seasonal floods of enquiries
Holiday and admission seasons bring more enquiries than your team can answer, and many wait until the next day.
- 02
The same questions all day
Inclusions, visa documents, hotel options and prices. Your consultants answer them one chat at a time.
- 03
Documents and advances chased by hand
Passports, forms and booking amounts arrive late because reminders depend on someone remembering.
Features that matter
Built for Travel & Visa
Every travel enquiry answered, even at midnight
AI chat helper
Answers package, inclusion and visa questions from your own documents, in English, Hindi, Hinglish, Arabic and more, then hands over.
WhatsApp Forms
Collect dates, travellers and budget inside WhatsApp, in up to 5 screens, saved on the customer record.
Payments
Collect advances by UPI, card or netbanking with Razorpay via WhatsApp Pay, or send a Cashfree payment link. INR only.
Form Based assignment
Each Meta lead form, such as a destination or a visa type, goes to its own consultant.
Reminders
Document and payment deadline reminders on WhatsApp, sent once or on repeat.
Send to many people
Seasonal offers to past travellers, scheduled up to 90 days ahead, with an automatic follow-up to people who did not read.
Travel & Visa
How SalesCord helps
Your playbook, step by step.
From the first ad to the Google review, this is how businesses like yours use SalesCord.
- 1
Run destination ads
Create lead ads for each destination or visa type, and use Form Based assignment so each form reaches its own consultant.
- 2
Let AI answer common questions
Train the AI chat helper on your packages, inclusions, visa requirements and FAQs. It hands the chat to a consultant when it is unsure.
- 3
Collect traveller details
Send a WhatsApp Form for travel dates, number of travellers and budget. The answers are saved on the customer record.
- 4
Take the advance
Request an advance with Razorpay via WhatsApp Pay or a Cashfree payment link. The status shows Pending, Paid, Failed or Expired.
- 5
Remind for documents and deadlines
Set “Confirm documents” and “Send payment link” reminders for your team, and schedule WhatsApp reminders before each deadline.
- 6
Bring past travellers back
Broadcast festive and holiday offers to the “Converted Customers” segment with an image or video header.
Your workflow
Keep enquiries and follow-ups together.
Connect your lead sources, set assignment rules and adapt your WhatsApp follow-up to the way your business works.
Where your enquiries come from
- Meta lead forms
- Google Search ads
- Click-to-WhatsApp ads
- Website enquiry form
- Phone calls added manually
Workflows for your business
- “Ad lead speed-to-lead” journey
- “Payment reminder” journey
- “Confirm documents” reminder
- “Agent Connect” bot
- “Converted Customers” segment
- Festival offer templates
FAQ
Questions we often hear.
Straight answers, including what SalesCord does not do.
Is SalesCord a booking engine?
No. Book tickets and hotels in your usual booking engine, GDS or supplier portals. SalesCord handles enquiries, follow-up, traveller details, reminders and WhatsApp payments.
Can the AI chat helper promise a visa?
No, and it should not. It answers only from the information you give it and avoids the topics you list. Add visa outcomes to its topics to avoid, and let it hand those chats to a consultant.
Can travellers pay an advance on WhatsApp?
Yes, in INR, from ₹1 to ₹5,00,000 per request, through Razorpay via WhatsApp Pay or a Cashfree payment link. Payment requests work within 24 hours of the customer's last message.
Can we reply to enquiries at midnight?
Yes. An automatic welcome reply goes to first-time messages, and the AI chat helper can cover the hours your team is away with business-hours mode. Your team picks up serious enquiries in the morning.
