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SalesCord
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WhatsApp marketing software

WhatsApp marketing software on the official API, connected to your CRM

SalesCord is WhatsApp marketing software built on Meta's official WhatsApp Business API. Send broadcasts to your customer lists, reply from one team inbox, and see messages on the customer's record. Opt-outs and quality checks help protect your number.

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  • Meta's official Cloud API
  • Up to 20 WhatsApp numbers
  • 100+ ready-made templates
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Product preview · sample data

In the app: WhatsApp → Overview · Customer chats · Send to many people · Saved messages

What you can do

WhatsApp Marketing, feature by feature.

  • Send to many people (broadcasts)

    Send an approved message to lists or segments, now or scheduled up to 90 days ahead. Add an image, video or PDF and personalise with customer fields. Up to 10,000 people per campaign.

  • Automatic follow-up to non-readers

    Send a follow-up automatically to people who did not read or reply. Quiet hours, sending speed and automatic retry keep sending under control.

  • Campaign report

    Follow each campaign from sent to delivered, read, replied and failed, with plain-English failure reasons, filters and CSV export.

  • Saved messages (templates)

    A template is a message format Meta approves before you use it to start a chat. Create them with a live phone preview in 19 languages, or start from 100+ ready-made ones.

  • Customer chats (team inbox)

    All chats in one place: Open, Unassigned, Mine, Follow up, Waiting and Resolved. Assign chats to teammates, add private notes and see the customer's stage and ad campaign.

  • Contact lists and segments

    A segment is a saved group that updates itself. Build segments from CRM data like stage, source, tag or campaign, or use ready-made ones like Cold Leads (30+ days).

  • Suggested Replies

    Save text, buttons, links, images, videos, PDFs, locations and contact cards, and send them in one click.

  • Link & QR

    Create wa.me links and QR codes with a pre-filled message for shop counters, print ads, exhibition booths and visiting cards. People who message join a contact group with a label.

  • WhatsApp health and safety

    Watch your messaging limit and number quality. Opt-outs on STOP, UNSUBSCRIBE, बंद and બંધ are automatic, and sending pauses if Meta rates your number's quality Low.

How it works

Up and running in a few steps.

  1. 01

    Connect with Facebook

    Choose your business and verify your number. Use a new number, or keep your WhatsApp Business app number where Meta allows coexistence.

  2. 02

    Pick your audience

    Pull contacts from your CRM, upload Excel or CSV, paste numbers, or use a segment that updates itself.

  3. 03

    Choose an approved message

    Pick a ready-made template or create your own and send it to Meta for approval.

  4. 04

    Send and track

    Send now or schedule. Watch delivered, read and replied, and let replies land in Customer chats.

One loop, not five tools

Works with the rest of SalesCord.

Every module shares the same customer record, so each one hands the customer to the next.

FAQ

Questions we often hear.

Good to know

  • First messages and broadcasts must use Meta-approved templates. Free replies work within 24 hours of the customer's last message (the 24-hour window).
  • Meta's WhatsApp message charges apply and are billed by Meta.
  • WhatsApp tools and Customer chats are used by Admins, who can assign chats to teammates. Salespeople see recent WhatsApp messages on the customer page.
  • Campaign reports track sent, delivered, read and replied. Link clicks and revenue from WhatsApp campaigns are not tracked.
  • Carousel, authentication and limited-time-offer templates are not supported. Old WhatsApp Business app chat history is not imported.
Is SalesCord's WhatsApp official?

Yes. SalesCord uses Meta's official WhatsApp Cloud API. Templates are approved by Meta, and customers can opt out by replying STOP. There is no unofficial or browser-automation sending.

Can I keep my current WhatsApp Business number?

Often, yes. Meta's coexistence option lets you use the same number in the WhatsApp Business app and in SalesCord, where Meta allows it. Old chat history is not imported.

Can I send any message to anyone?

No. Conversations you start, and broadcasts, use Meta-approved templates. Free replies are possible within 24 hours of the customer's last message. This protects your number.

How many people can I send a broadcast to?

Up to 10,000 recipients per campaign. You can schedule up to 90 days ahead and set quiet hours and sending speed. Your own Meta messaging limit also applies.

Can my salespeople use WhatsApp from SalesCord?

Admins run the WhatsApp chats and tools and can assign chats to teammates. Salespeople see a customer's recent WhatsApp messages on the customer page.

Who pays for WhatsApp messages?

Meta's WhatsApp message charges apply and are billed by Meta to your business's own payment method in Meta. Prices differ by the recipient's country.

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