Clinics, Hospitals & Wellness Centres
Clinic CRM to answer every patient enquiry and remind every visit
SalesCord is a clinic CRM for clinics, hospitals and wellness centres. Patient enquiries from Meta, Google and WhatsApp reach the right coordinator, appointments get reminders, and happy patients are asked for a Google review.
- Appointment confirmations
- Reminders before every visit
- Review QR at reception
New enquiry
ExampleDental implant consultation
Sunita asks about a free slot this week
Next step
Appointment reminder · Thursday, 9:00 AM
Patients often choose the clinic that answers first and has the best Google reviews. SalesCord helps your front desk do both, without more phone calls.
Sound familiar?
Where good enquiries slip away.
The same few gaps cost businesses in this industry sales every week.
- 01
Missed calls and slow replies
The front desk is busy with patients in the clinic. Enquiries from ads and WhatsApp wait, and the patient books somewhere else.
- 02
Appointment no-shows
Patients forget the time or the address, and the slot goes empty because nobody reminded them.
- 03
Many happy patients, few reviews
Patients leave satisfied but never write a Google review, because nobody asks them at the right moment.
Features that matter
Built for Healthcare
Appointment enquiries, reminders and Google reviews in one place
Book Appointment bot
A ready-made WhatsApp bot that collects the patient's preferred date and time and passes it to your team.
Reminders
Scheduled WhatsApp reminders before appointments and for follow-up visits, sent once or on repeat.
AI chat helper
Answers general questions from your own FAQs. Set topics to avoid so it never gives medical advice, and hand chats to a person.
Google Business
Reviews, offer and event posts, calls and direction requests for every branch, managed from one dashboard.
Get reviews
Print your Google review QR code for reception, and send a ready WhatsApp review request after the visit.
Customer chats
Patient enquiries from India and abroad in one WhatsApp inbox, assigned to the right coordinator, with private notes.
Healthcare
How SalesCord helps
Your playbook, step by step.
From the first ad to the Google review, this is how businesses like yours use SalesCord.
- 1
Capture appointment enquiries
Lead-form ads and website forms bring patient enquiries into Customers automatically. The 'Appointment confirmation' journey replies on WhatsApp.
- 2
Route by treatment or department
Source Based or Form Based assignment sends dental, skin, eye or IVF enquiries to the right coordinator.
- 3
Book the slot inside WhatsApp
The 'Book Appointment' bot or a WhatsApp Form collects the preferred slot. Reminders go out before the appointment.
- 4
Collect consultation fees
Send a payment request for a consultation fee or an advance booking. Patients pay by UPI without leaving WhatsApp.
- 5
Answer common questions
The AI chat helper answers timings, location and doctor availability, stays away from the topics you set, and hands over to the patient coordinator.
- 6
Grow reviews for every branch
In Google Business, reply to every review with an AI draft, post health camps and offers, and keep a review QR code at reception.
Your workflow
Keep enquiries and follow-ups together.
Connect your lead sources, set assignment rules and adapt your WhatsApp follow-up to the way your business works.
Where your enquiries come from
- Meta lead forms
- Google Search ads
- Website appointment forms
- Click-to-WhatsApp ads
- Walk-ins and phone calls
- Reception Link & QR
Workflows for your business
- “Appointment confirmation” journey
- “Book Appointment” bot
- “Timings & Location” bot
- Clinic message templates
- “Feedback & Google review” journey
FAQ
Questions we often hear.
Straight answers, including what SalesCord does not do.
Is SalesCord an EMR or hospital management system?
No. SalesCord manages patient enquiries, appointment follow-up, WhatsApp messages and Google reviews. Medical records stay in your EMR or HMS. We suggest you do not send medical reports over WhatsApp.
Will the WhatsApp AI give medical advice?
You stay in control. The AI chat helper answers only from your own FAQs and documents. Add medical advice to its topics to avoid, and set keywords that hand the chat to your patient coordinator.
Can we handle international patient enquiries?
Yes. Patients from the Middle East, Africa or neighbouring countries can message you on WhatsApp. Use templates in Arabic or English, and the AI chat helper can reply in Arabic, French or English.
Can we manage reviews for several branches?
Yes. Google Business in SalesCord handles many locations in one workspace. Give each branch team access to its own location, reply to reviews with AI drafts, and post offers or health camps.
Do health ad rules apply to our ads?
Yes. Meta's and Google's health advertising policies apply. SalesCord saves every ad paused, and Meta or Google reviews it before it runs.
