Salons, Spas & Beauty Clinics
Salon CRM that keeps every enquiry and return visit in view
Keep treatment enquiries, consultation requests and return-visit follow-ups in one customer list. Reply on WhatsApp, give every enquiry an owner and set reminders while your existing calendar handles appointment availability.
- Appointment enquiry follow-up
- WhatsApp return-visit reminders
- Google reviews in one place
New enquiry
ExampleHair colour consultation
A customer asks about colour options and a Saturday consultation
Next step
Confirm consultation with the salon
A price enquiry needs a reply. A first visit needs a follow-up. Your team should know who is handling both.
Sound familiar?
Where good enquiries slip away.
The same few gaps cost businesses in this industry sales every week.
- 01
Messages arrive while the team is busy
Treatment questions sit between personal chats while staff are serving customers.
- 02
Enquiries are mistaken for bookings
A customer asks about Saturday, but nobody confirms a time in the appointment calendar.
- 03
The next visit is never followed up
A customer leaves happy, but the team has no reminder to check in later.
Features that matter
Built for Salons & Spas
Turn treatment enquiries into visits, then invite customers back
Shared customer conversations
Assign enquiries so a treatment question has an owner even when the first staff member is unavailable.
Appointment follow-up reminders
Keep confirmation calls and return-visit tasks in Today and Overdue instead of a personal notebook.
Targeted WhatsApp offers
Send approved messages to relevant customer segments rather than the same promotion to everybody.
Google review handling
Read reviews and prepare replies alongside your customer follow-up work.
Salons & Spas
How SalesCord helps
Your playbook, step by step.
From the first ad to the Google review, this is how businesses like yours use SalesCord.
- 1
Collect each treatment enquiry
Bring in Meta leads or add WhatsApp and walk-in enquiries with the treatment requested and a named owner.
- 2
Answer and arrange the consultation
Use saved WhatsApp replies for treatment information. Confirm availability in your calendar before promising a slot.
- 3
Set the next follow-up
Record the agreed next step and create a reminder for confirmation, a missed visit or a return consultation.
- 4
Stay in touch after the visit
Send relevant offers to opted-in customer segments and manage your Google Business reviews from SalesCord.
Your workflow
Keep enquiries and follow-ups together.
Connect your lead sources, set assignment rules and adapt your WhatsApp follow-up to the way your business works.
Where your enquiries come from
- Meta lead forms
- WhatsApp enquiries
- Walk-ins added by staff
- Website enquiry forms
Workflows for your business
- Book Appointment bot
- WhatsApp Reminders
- Saved treatment information in Suggested Replies
- Customer segments for offer broadcasts
FAQ
Questions we often hear.
Straight answers, including what SalesCord does not do.
Does SalesCord replace our salon calendar or POS?
No. Use your appointment calendar to confirm available slots and your POS for billing. SalesCord handles customer enquiries, messages and follow-up tasks.
Can we follow up with customers who have not returned?
Yes. Organise your customer list with tags or segments, set return-visit reminders and send relevant approved WhatsApp messages to customers who have agreed to hear from you.
Does an appointment enquiry reserve a time automatically?
No calendar synchronisation is assumed. Your team must check availability and confirm the appointment in your existing booking system.
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