Hotels, Resorts, Banquets, Wedding Venues & Event Planners
CRM for hotels and banquet halls: from enquiry to booking
SalesCord is a CRM for hotels, resorts, banquet halls and wedding venues. Date enquiries arrive with guest counts, venue visits get reminders, advances are collected on WhatsApp and past guests hear your offers.
- Date and guest count on forms
- Venue visit reminders
- Booking advance on WhatsApp
New enquiry
ExampleWedding enquiry · 350 guests
Pooja is looking for a lawn venue in December
Next step
Venue visit · Sunday, 12:00 PM
A wedding date is booked only once. The venue that replies first, visits on time and follows up politely usually gets it.
Sound familiar?
Where good enquiries slip away.
The same few gaps cost businesses in this industry sales every week.
- 01
Date enquiries slip away
Couples and companies enquire for a date, wait for a callback and book the venue that answered first.
- 02
Venue visits without follow-up
A family visits, likes the lawn and leaves. Nobody follows up with the quote, and the date goes to someone else.
- 03
Past guests never hear from you again
Your past guests are your best audience, but seasonal offers rarely reach them.
Features that matter
Built for Hotels & Events
From date enquiry to confirmed booking
Lead forms with event details
Date, guest count and event type arrive as form answers, and you can filter Customers by any of them.
Reminders
Venue visit, quotation and pre-event reminders with due times, plus Overdue and Today views.
Payments
Booking advances by UPI, card or netbanking inside WhatsApp, with Pending, Paid, Failed and Expired status.
Send to many people
Seasonal offers to past guests with an image or video, scheduled ahead, with a follow-up to people who did not read.
Google Business posts
Publish or schedule Event and Offer posts, reply to reviews with AI-drafted replies and see calls and direction requests.
Review QR code
A downloadable QR code for reception, room cards or invoices that opens your Google review link.
Hotels & Events
How SalesCord helps
Your playbook, step by step.
From the first ad to the Google review, this is how businesses like yours use SalesCord.
- 1
Capture date and guest count
Run wedding-season and offer ads with lead forms that ask for the date and guest count. Each answer is saved on the customer.
- 2
Book the venue visit
A message sequence invites the lead to visit, and the salesperson sets reminders before the visit and before the event.
- 3
Collect the booking advance
Request the advance from Customer chats with Razorpay via WhatsApp Pay or a Cashfree link, up to ₹5,00,000 per request.
- 4
Ask for a review after the stay
A review QR code at reception and the “Feedback & Google review” journey after the stay or event bring in Google reviews.
- 5
Bring past guests back
Broadcast seasonal offers to past guests and post Event and Offer updates on Google Business.
Your workflow
Keep enquiries and follow-ups together.
Connect your lead sources, set assignment rules and adapt your WhatsApp follow-up to the way your business works.
Where your enquiries come from
- Meta lead forms
- Instagram lead forms
- Website enquiry form
- Click-to-WhatsApp ads
- Walk-ins and phone calls
Workflows for your business
- “Book a demo or visit” journey
- “Appointment confirmation” journey
- “Payment reminder” journey
- “Feedback & Google review” journey
- “Converted Customers” segment
- Festival offer templates
FAQ
Questions we often hear.
Straight answers, including what SalesCord does not do.
Is SalesCord a room booking engine or PMS?
No. Keep using your booking engine, channel manager and PMS for rooms and inventory. SalesCord handles enquiries, venue visits, follow-up, WhatsApp messaging and Google reviews.
Can we take a booking advance on WhatsApp?
Yes, in INR, from ₹1 to ₹5,00,000 per request, with Razorpay via WhatsApp Pay or a Cashfree payment link. Payment requests work within 24 hours of the guest's last message.
Can we manage several properties?
Yes. Google Business can manage several locations in one workspace, with access set per location. Each property can also have its own workspace, and one login switches between them.
Can we send offers to past guests?
Yes, with Meta-approved WhatsApp templates. Pick a segment, add an image or video and schedule it. Guests who reply STOP are skipped everywhere.
