Restaurants, Cafés, Cloud Kitchens & Caterers
Restaurant and catering CRM for enquiries and repeat visits
Keep catering requests, event enquiries and customer conversations together. Follow up on a quotation, share relevant WhatsApp offers and manage Google Business reviews while your POS and ordering tools handle orders.
- Catering enquiry ownership
- WhatsApp customer campaigns
- Google reviews and posts
New enquiry
ExampleOffice lunch catering enquiry
An organiser asks for a menu and quotation for a team lunch
Next step
Call to confirm the menu requirements
A catering request needs a clear next call. A past customer needs a relevant reason to return.
Sound familiar?
Where good enquiries slip away.
The same few gaps cost businesses in this industry sales every week.
- 01
Event enquiries disappear in busy service
The team answers a phone call but never records who should follow up on the quotation.
- 02
Offers reach the wrong customers
The same message goes to every contact regardless of their interests or permission.
- 03
Reviews are handled late
Customer feedback sits unread while staff switch between different tools.
Features that matter
Built for Restaurants & Catering
Follow catering enquiries and invite opted-in customers back
Catering enquiry list
Keep the organiser, occasion and next action visible to everyone responsible for the sale.
Reusable menu replies
Share frequently requested information without asking customers to repeat their enquiry.
Segmented WhatsApp offers
Organise opted-in customers into relevant groups before sending approved promotions.
Google Business management
Read reviews, prepare replies and schedule posts from the same workspace.
Restaurants & Catering
How SalesCord helps
Your playbook, step by step.
From the first ad to the Google review, this is how businesses like yours use SalesCord.
- 1
Record the enquiry and occasion
Add the event date, customer requirements and source to the customer record, then assign the conversation.
- 2
Send menu information on WhatsApp
Use Suggested Replies for information your team sends often and agree when the quotation will be discussed.
- 3
Follow the quotation to a decision
Set a dated reminder for the next call and update the enquiry stage when the customer decides.
- 4
Keep in touch after the visit
Send relevant approved offers to opted-in segments and keep up with Google Business reviews and posts.
Your workflow
Keep enquiries and follow-ups together.
Connect your lead sources, set assignment rules and adapt your WhatsApp follow-up to the way your business works.
Where your enquiries come from
- Website catering forms
- WhatsApp enquiries
- Counter Link & QR
- Calls added by staff
Workflows for your business
- Link & QR for customer chats
- Suggested Replies for menus
- WhatsApp offer broadcasts
- Scheduled quotation follow-ups
FAQ
Questions we often hear.
Straight answers, including what SalesCord does not do.
Can SalesCord take food orders or replace our POS?
No. Use your ordering and POS systems for menus, orders, kitchen operations and billing. SalesCord manages enquiries, messages and customer follow-up.
Can we track catering quotations?
Yes. Keep the enquiry and next action on the customer record, send your quotation through your existing process and set a reminder to discuss it.
Can we message every person who ordered once?
Use relevant customer lists with appropriate permission. WhatsApp messages must follow Meta's current rules and use approved templates when required.
