CVD & Lab-Grown Diamond Manufacturers
Sell every lab-grown carat with precision.
From the first WhatsApp enquiry to the final shipment, SalesCord gives CVD and HPHT diamond manufacturers one calm workspace for every buyer, parcel and follow-up.
- Buyers in every market
- Parcel-wise enquiries
- WhatsApp in context
New enquiry
Example2.10 ct oval · E VVS1 · IGI
Wholesale buyer asking for 40 pcs, 1.5 to 2.5 ct
Next step
Share videos and certificates · Today, 6:30 PM
A single missed message from a buyer in Hong Kong or New York can cost a full parcel. SalesCord makes sure every enquiry has an owner before the market moves.
The challenge
Where good deals slip away.
The same few gaps cost sales teams in this industry every week.
- 01
Enquiries scattered across phones
Buyers message salespeople directly on WhatsApp, by email and at trade shows, so the full picture of who wants what never sits in one place.
- 02
Specs and prices lost in chats
Shapes, sizes, colour, clarity and certificate numbers get buried in long threads, and offers go out twice or not at all.
- 03
Global buyers, local follow-up gaps
Different time zones and long negotiations mean warm buyers go quiet when nobody owns the next step.
How SalesCord helps
Built for Lab-Grown Diamonds
Every buyer enquiry, parcel and price in one place
One inbox for every buyer
WhatsApp, website, trade-show lists and ad leads arrive in a single pipeline, each with its source and full history.
Requirements on the record
Note shape, carat range, colour, clarity, certificate and quantity on each lead, so anyone on the team can quote with confidence.
Route buyers to the right desk
Send export buyers, jewellers and wholesalers to the right salesperson automatically, so nobody waits for an owner.
Follow-ups across time zones
Reminders for video calls, memo returns and price revisions keep every negotiation moving while the buyer's market is open.
WhatsApp conversations in context
Keep chats tied to the buyer's record, so a deal never depends on one person's phone.
See what actually converts
Know which markets, shows and campaigns bring buyers who place repeat orders.
Lab-Grown Diamonds
Your sales journey
From first enquiry to final order.
Every stage has an owner, a next step and a reminder, so nothing waits on memory.
- 1
Enquiry received
A buyer asks for a parcel on WhatsApp, at a show or through your website.
- 2
Specs and certificates shared
Share videos, certificates and stock details, logged against the buyer.
- 3
Price offered
Send the offer and set a reminder for the buyer's counter.
- 4
Memo or sample
Track goods on memo and their return or confirmation date.
- 5
Order shipped
Confirm the order and keep the buyer warm for the next parcel.
Lead sources
Every enquiry, from every channel.
However buyers reach you, they land in one SalesCord pipeline with their source, so nobody is missed.
- Website enquiries
- Trade shows
- Meta and Google ads
- Excel and CSV buyer lists
- Referrals
FAQ
Questions we often hear.
Straight answers for teams in your industry.
Can SalesCord track diamond specifications on each enquiry?
Yes. Each lead keeps notes and details such as shape, carat range, colour, clarity, certificate and quantity, along with the full conversation history, so anyone on your team can pick up a deal.
We sell to buyers in many countries. Does that work?
Yes. Leads from every market sit in one pipeline, and you can assign buyers by region or desk so each one has a clear owner and a follow-up reminder that suits their time zone.
Can we import buyer lists from trade shows?
Yes. Import lists from Excel or CSV after shows such as IIJS, JCK or Hong Kong, map the columns once, and every contact lands in your pipeline ready for follow-up.
